Privacy Policy for ISCA

Privacy Policy

Security/Credit Card Information

The International Swim Coaches Association (“ISCA”) provides secure online ordering for your protection and ease of mind. Your name, personal information and your credit card number are NEVER stored on the Internet with our system. Once you type your information, it is sent, encrypted, directly to a computer system that is NOT on the Internet.

Privacy Statement

How your privacy is protected is important to you, and to ISCA as well. All your personal information is stored in an "offline" environment. At no time is any customer or member information accessible through the Internet.

Visitor Information 

When you visit us, our site automatically recognizes your Internet service provider. Other information that is automatically gathered is related to the number of pages you visit and the amount of time you spend on our site. We review this information to improve our website and to help us tailor our site to your needs.

Information Provided By You 

We may use your email address for the following purposes: we may contact you with questions about your order or we may be responding to questions that you have asked us. With your permission, we may send email notices to you regarding new services and amenities, events, specials, or online promotions.

Any other personal information that you may provide to us as part of a survey will only be looked at as part of a larger pool of similar information from many other customers and will always remain confidential. This information will be used to help us improve our website and to identify products and services that may be of interest to you.

What Are Cookies And Why Do We Use Them 

Cookies are very tiny text files that are stored on your computer when you visit certain web pages that record your preferences. uses cookies to keep track of what you have in your shopping cart and to remember you when you return to our site. They cannot harm your computer and we do not use cookies to store any personal or financial information about you on your computer. You can set your web browser so that you will always be notified when you receive a cookie. 

What Information Do We Collect? Why Do We Need It 

There will be certain times when we will need to ask you for personal information, such as to complete an order or membership enrollment. You can access most pages within our website where we will not ask you any information about yourself at all. This Privacy Policy will cover those times when we do need to ask you for personally identifiable information and how it will be used once you give it to us.

We May Collect Your Name, Address and Phone Number. 

When you order from, we will need your name, street address, telephone number or other "offline" contact information. We will need this information to complete and support your orders from the web site. This information may be disclosed to our staff and to third parties only if they are involved in the completion, delivery or support of your order or your use of the website. 

We May Collect Your Email Address. 

We may request your email address, or other information needed to contact you online. We use it to complete and support your orders from and use of the website, to respond to any questions you might have and to provide you with information about specials occurring on the website if you have opted-in to receive it. This information may be disclosed to our staff and to third parties only if they are involved in the completion, delivery or support of your order or your use of the website. 

We May Collect Purchase Information. 

We may collect information generated by the purchase of a product or service, like payment method. We use this information to process your order and support your use of the website. This information may be disclosed to our staff and to third parties only if they are involved in the completion, delivery or support of your order or your use of the website. 

We May Collect Navigation and Path Data.

As you browse our websites, we may gather navigational and Path data that shows what pages are visited and how long various features are used. This information will not reveal your identity or be linked to you personally. This information is used to analyze trends and statistics about how our visitors use the, it is not used to track individual movements. We may also collect other aggregate (non-personally identifiable information) about our visitors, such as gender, age or income. This information would be given to us voluntarily, such as during a survey, and cannot be determined simply by visiting our website. 

Are There Certain Instances Where This Information May be Disclosed?

On rare instances, we may disclose your information if we believe it is necessary to protect our legal rights, if harmful conduct is threatened to You, ISCA, or if ISCA is served with valid legal process, such as a subpoena, search warrant, statute or court order, or if ISCA believes that activities on our website have been used to commit unlawful acts or acts that may endanger the health or safety of another user or of the general public. 

How Do We Protect The Information You Give Us? 

Protecting your order information is a priority for us. Your name, personal information and your credit card number are NEVER stored on the Internet with our system. Once you type your information, it is sent, encrypted, directly to a computer system that is NOT on the Internet. In addition, we use Secure Sockets Layer (SSL) technology to protect your online order information. If you wish to check the security of your connection, look at the lower left-hand corner of your browser window after accessing a secure server. (You will likely not be on a SSL until after you have added something to your shopping cart, or when you start checking out). If you see an unbroken key or a closed lock (depending on your browser), then SSL is active and the server is secure. You can also double-check by looking at the URL of your browser. When accessing a secure server, the site address will change from "http" to "https." Some browsers and firewalls won't permit communication through secure servers. This means you will not be able to connect to the server and won't be able to place an order through a secure connection. If this is the case you can always contact us at 1-540-792-2020 to place your order.

Receiving Email From ISCA may offer email newsletters or special announcements to those who have provided us their email address. You may only receive a newsletter or email if you agree to receive this information. Unsubscribe instructions are included in each email newsletter. 

Please note that when you make a purchase from we will send you an email, which confirms your order, and we may also need to contact you by phone, mail or email if we have other questions regarding your order. 

Can You Change Your Information or Ask Not To Receive Any Additional Information From Us? 

We respect your right to have your personal information only used as you would have intended from us. If you are not interested in receiving information from, we will not send it to you. Please let us know by 1-540-792-2020 or by sending an email to We will need to know your email address, full name and what information you no longer wish to receive. You can also use the same phone number and email if you need to update or correct your mailing address, phone number, email address or other personal information. 

Acceptance of The Terms 

By using the website, you agree to this Privacy Policy. This Privacy Policy supersedes any earlier version. If you do not agree with anything stated in our Privacy Policy, please do not use the website. We may change our Privacy Policy by posting a new version of the policy on this page. It is your responsibility to review it frequently.

Use of SMS Services

Most Recent Update: March, 2024.

This SMS part of the Privacy Policy explains how the International Swim Coaches Association collects, uses and discloses personal information of its customers, prospective customers, and visitors to its website at network of websites, and at

COLLECTION OF PERSONAL INFORMATION: Information collected directly from you: We may collect personal information directly from you, for example through a web form, during an online or in-person registration, while making a reservation, while setting up an account with us, when you contact us for customer support, or at checkout. Personal information we collect directly from you may include first and last name, address, email address, phone number, country, state/region, job title, company or team. 

Our system may use cookies, and other similar technologies to automatically collect certain information from your device, including for example your IP address, browser and operating system information, geographic location, referring website address, and other information about how you interact with the website.

Our websites may also use cookies to personalize your experience and enable certain features such as keeping track of items you put in your shopping cart. You may disable cookies in your web browser however parts of our website may not function properly.

More information about blocking and deleting cookies.

Our email campaigns may also use tracking technologies such as web beacons, pixels and other similar technologies to automatically collect certain information such as your IP address, browser type and version, and email engagement statistics. Information collected from our advertising partners: We may collect personal information about you from our advertising partners. Personal information we collect from our advertising partners may include [your demographic information, shopping history, and geographic location.] USE OFPERSONALINFORMATION[DRAFTINGNOTE: Use this section to describe how you use each type of personal information described in the collection section above.] We use information collected directly from you to provide you with [our products and services, customer service and support, and other relevant information.] We may also use this information to market our products and services to you, including by email and text message subject to your consent. We use information collected automatically from your device [to provide our website to you, to optimize our website, and to assist with our advertising and marketing efforts.] We may also use information collected from you and information collected from your device to send you abandoned cart reminders if you added items to your shopping cart but did not complete check out. We use information collected from our advertising partners to [market our products and services to you.] DISCLOSURE OF PERSONAL INFORMATION [DRAFTING NOTE: Use this section to describe the third parties to whom you provide the personal information you collect. If you sell, rent or lease personal information, we recommend consulting with your legal counsel about your obligations.] We may use third-party service providers to assist us with providing and marketing our products and services to you and we may share your information with such third parties for these limited purposes. ● We use Constant Contact for our email marketing and text message communications. For more information about how we may use your information with Constant Contact and the information that may be collected through our email campaigns, see Constant Contact’s Customer Data Notice available at ● Weuse[insertwebsite analytics company] to help us understand how visitors interact with our website. [Insert website analytics company] uses and processes your information in accordance with its privacy policy available at [insert website analytics company’s privacy policy]. ● Weuse[insertonline store provider] to provide our online store. [Insert online store provider] uses and processes your information in accordance with its privacy policy available at [insert online store’s privacy policy]. ● Weuse[insertpayment processor] as our payment processor. [Insert payment processor] uses and processes your payment information in accordance with its privacy policy available at [insert payment processor’s privacy policy]. [We use [insert advertising partner] as our advertising partner. We may authorize our advertising partner to use cookies and similar technologies on our website to automatically collect certain information from your device and we may share information about [you, your purchases, and your interactions with our website] with our advertising partner, provided that no mobile information will beshared with third parties/affiliates for marketing/promotional purposes. Such information can be used by us or our advertising partner. For more information about how to opt out of targeted advertising from our advertising partner, go to [insert advertising partner’s opt out page].][DRAFTING NOTE: If you provide information to advertising partners for targeted or cross-context behavioral advertising, this may be deemed asale of information under the California Consumer Privacy Act and other privacy legislation and werecommendconsulting with your legal counsel about your obligations.] Wemayalsoshare your personal information if necessary to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. EMAIL ANDTEXTMESSAGECOMMUNICATIONS If you wish to unsubscribe from our email campaigns, please click on the Unsubscribe link at the bottom of any marketing email sent from us. If you wish to stop receiving text messages from us, reply STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE to any text message sent from us. For more information, see our Mobile Messaging Terms and Conditions available at [insert link to your mobile terms]. [YOUR PRIVACY RIGHTS [DRAFTING NOTE: Depending on the privacy legislation that is applicable to you, you mayberequired to provide your users with certain rights to access, correct and delete the data you hold about them. We recommend consulting with your legal counsel about your obligations.] You mayhave the right to request access to the personal information we hold about you, to port it to a newservice, or to request that your personal information be corrected or deleted. To exercise any of these rights, please contact us at [add contact information].] CHANGESTOTHETHISPRIVACYPOLICY W emay update this Privacy Policy at any time. Please review it frequently. CONTACT INFORMATION If you have any questions about this policy or our privacy practices, please contact us at [add contact information].